{"product_id":"9780993249112","title":"Relationship Mastery: A Business Professional's Guide","description":"Transform your interpersonal effectiveness: The ability to relate successfully to other people is the most critical skill a person can ever have-at work, at home, or anywhere else-and strong relationship skills simply make everything else easier. David Fraser has developed a systematic approach to addressing this need at a deep and insightful level by drawing on practical psychology, Neuro-Linguistic Programming (NLP), ancient wisdom, first-hand experience of organisational life at all levels, and mediation and facilitation expertise.\u003cp\u003e\"Relationship Mastery: A Business Professional's Guide\" provides a reliable route to success you can apply over and over to improve your life in every area. Packed with real-life examples and practical, tried-and-tested steps to take, this book will help you: win more business; keep your job, or get a better one; connect with people quickly and easily in a lasting way; collaborate effectively, resolve disputes and handle conflict with ease; be confident and resourceful with people; and enjoy your relationships at home.\u003c\/p\u003e\u003cp\u003e\"A superb book full of practical advice.\" Sue Knight, International consultant and author\u003c\/p\u003e\u003cp\u003e\"Extremely practical and relevant to everyday situations. Absorbing and fun.\" Michael Leathes, Director, International Mediation Institute\u003c\/p\u003e\u003cp\u003e\"All I can say is, the approach works and is continually referenced.\" Karen Marshall, Managing Director, Bridge of Weir Leather Company Ltd\u003c\/p\u003e\u003cp\u003e\"Very positive, helpful, and enlightening. Always pertinent and balanced, and even profound. Invaluable. Harry Reid, former Editor, \"The Herald\"\u003c\/p\u003e","brand":"Tay Publishing","offers":[{"title":"Default Title","offer_id":47017772744944,"sku":"9780993249112","price":19.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780993249112_p0.jpg?v=1763899365","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780993249112","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}