{"product_id":"9780993667312","title":"The Employee Is Always Right","description":"The Employee is Always Right is a guide to Customer Service, Employee Satisfaction, and Competitive Advantage in the marketplace.\u003cp\u003eBy taking the viewpoint of customers, employers, employees, owners, and management this book will introduce you to the concept of Employee Service and why this will be the key differentiator for business success into the future.\u003c\/p\u003e\u003cp\u003eAttraction and retention of employees is key to the success and well-being of any organization and all of its stakeholders. \u003c\/p\u003e\u003cp\u003eLearn how to develop a culture of Employee Service within your organization and harness the potential of your existing and future talent.\u003c\/p\u003e\u003cp\u003eAnd always remember:\u003c\/p\u003e\u003cp\u003eThe Employee is Always Right!\u003c\/p\u003e","brand":"Avason Consulting Corp.","offers":[{"title":"Default Title","offer_id":47014051119344,"sku":"9780993667312","price":24.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9780993667312_p0.jpg?v=1763899777","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9780993667312","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}