{"product_id":"9781101476376","title":"Malled: My Unintentional Career in Retail","description":"\u003cb\u003eOne woman's midcareer misadventures in the absurd world of American retail. \u003c\/b\u003e \u003cbr\u003e\u003cbr\u003e After losing her job as a journalist and the security of a good salary, Caitlin Kelly was hard up for cash. When she saw that The North Face-an upscale outdoor clothing company-was hiring at her local mall, she went for an interview almost on a whim. \u003cbr\u003e\u003cbr\u003e Suddenly she found herself, middle-aged and mid-career, thrown headfirst into the bizarre alternate reality of the American mall: a world of low-wage workers selling overpriced goods to well-to-do customers. At first, Kelly found her part-time job fun and reaffirming, a way to maintain her sanity and sense of self-worth. But she describes how the unexpected physical pressures, the unreasonable dictates of a remote corporate bureaucracy, and the dead-end career path eventually took their toll. As she struggled through more than two years at the mall, despite surgeries, customer abuse, and corporate inanity, Kelly gained a deeper understanding of the plight of the retail worker. \u003cbr\u003e\u003cbr\u003e In the tradition of \u003ci\u003eNickel and Dimed, Malled\u003c\/i\u003e challenges our assumptions about the world of retail, documenting one woman's struggle to find meaningful work in a broken system.","brand":"Penguin Publishing Group","offers":[{"title":"Default Title","offer_id":47120378167536,"sku":"9781101476376","price":14.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781101476376_p0.jpg?v=1763687437","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781101476376","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}