{"product_id":"9781101614273","title":"Thanks for the Feedback: The Science and Art of Receiving Feedback Well","description":"\u003cb\u003eThe bestselling authors of the classic \u003ci\u003eDifficult Conversations \u003c\/i\u003eteach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eWe swim in an ocean of feedback. Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development—but we dread it and often dismiss it.\u003cbr\u003e\u003cbr\u003eThat’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. \u003ci\u003eThanks for the Feedback \u003c\/i\u003eis the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.\u003cbr\u003e\u003cbr\u003eThe business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating \u003ci\u003er\u003ci\u003ee\u003c\/i\u003eceivers—\u003c\/i\u003e in the workplace and in personal relationships as well.\u003cbr\u003e\u003cbr\u003eCoauthors of the international bestseller \u003ci\u003eDifficult Conversations\u003c\/i\u003e, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.","brand":"Penguin Publishing Group","offers":[{"title":"Default Title","offer_id":47133393846512,"sku":"9781101614273","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781101614273_p0.jpg?v=1763688740","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781101614273","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}