{"product_id":"9781118040287","title":"Multicultural Manners: Essential Rules of Etiquette for the 21st Century","description":"Both highly informative and entertaining, \u003ci\u003eMulticultural Manners\u003c\/i\u003e gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post–September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don’ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47136315867376,"sku":"9781118040287","price":16.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781118040287_p0.jpg?v=1769887599","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781118040287","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}