{"product_id":"9781118155318","title":"Critical Reflections: How Groups Can Learn from Success and Failure","description":"Critical Reflections is a process that leaders can use to help their groups learn lessons from key events, positive or negative. The basic process is short and simple. It begins with a key event and includes three stages: exploring—reliving the event and sharing perceptions of what happened; reflecting—reaching an understanding of how and why it happened; and projecting—harvesting lessons for the future. The goal is to create a specific action plan that will set the stage for a productive future.","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47113800188144,"sku":"9781118155318","price":16.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781118155318_p0.jpg?v=1763692942","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781118155318","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}