{"product_id":"9781118180150","title":"Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals","description":"\u003cb\u003eA leading consumer advocate reveals how to protect your money, time, and integrity from corrupt businesses\u003c\/b\u003e \u003cp\u003eOnce upon a time store prices were simple and fair, businesses stood behind their products with guarantees free of fine print and loopholes, and companies genuinely seemed to care about their valued customers—but those days are long gone. In this groundbreaking exposé, consumer advocate Christopher Elliot reveals the broken relationship between American consumers and businesses and explains how companies came to believe that fooling their customers was a viable, and profitable, business plan.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eScammed\u003c\/i\u003e explores how companies control information to mislead, distort the truth, and even outright lie to their consumers.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eExposes the various ways companies have led their war against information—from seductive ads, disingenuous fine print, and unconventional promotions that involve seeding discussion forums and blogs with company-friendly comments\u003c\/li\u003e \u003cli\u003eOffers consumers insider knowledge of the system, reasonable expectations, and a clear understanding of the games businesses play\u003c\/li\u003e \u003cli\u003eChristopher Elliott is one of the nation's foremost consumer advocates\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eProtect yourself, your time, and your money from the predators of the consumer world. Armed with knowledge, readers will become far more discerning and every business's worst nightmare.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47078107185392,"sku":"9781118180150","price":24.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781118180150_p0.jpg?v=1763693072","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781118180150","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}