{"product_id":"9781118761663","title":"Communication Strategies for Managing Conflict: A Guide for Academic Leaders","description":"\u003cb\u003eThe conflict management guide academic leaders have been searching for\u003c\/b\u003e \u003cp\u003e\u003ci\u003eCommunication Strategies for Managing Conflict\u003c\/i\u003e gives academic leaders the tools and insight they need to effectively manage conflict affiliated with leading change and problematic faculty performance. Using case studies that bring typical issues to light, this book guides you through difficult situations with strategies and analyses of key issues, variables, and options. The real-life examples show you effective conflict management at work, and provide direct application to your own tricky leadership situations. You'll learn how to deal with difficult people, how to have difficult conversations, and how to successfully manage change in the face of departmental resistance. Written by an experienced academic leader, consultant, and writer, this practical guide provides the leadership training academics wish they already had.\u003c\/p\u003e \u003cp\u003eSuccessful conflict management is essential not just to departments, but to the entire institution. Senior leaders, faculty, and students all rely on you to smooth the change process and keep the department running smoothly. This book gives you a foundation in the critical skills for managing conflict when leading change and managing problem performance, and the insight to apply them appropriately.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eCommunicate more effectively with students, parents, and faculty\u003c\/li\u003e \u003cli\u003eNavigate difficult conversations with tenured faculty more successfully\u003c\/li\u003e \u003cli\u003eLead change more effectively\u003c\/li\u003e \u003cli\u003eMentor and manage problem performance more effectively\u003c\/li\u003e \u003cli\u003eKeep faculty performing well and focused on the right priorities\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eMost academic leaders come into their position reluctantly, with little or no preparation for the role, receive very little training or coaching, and are thus not equipped to manage conflict when it arises. \u003ci\u003eCommunication Strategies for Managing Conflict\u003c\/i\u003e is a lively, readable, and practical guide that will prove useful in the most difficult and common departmental situations.\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default Title","offer_id":47120478666992,"sku":"9781118761663","price":42.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781118761663_p0.jpg?v=1763695293","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781118761663","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}