{"product_id":"9781137534286","title":"The Intuitive Customer: 7 Imperatives for Moving Your Customer Experience to the Next Level","description":"Building on the work of Daniel Kahneman (\u003cem\u003eThinking Fast and Slow\u003c\/em\u003e), Dan Ariely (\u003cem\u003ePredictably Irrational\u003c\/em\u003e), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.","brand":"Palgrave MacMillan UK","offers":[{"title":"Default Title","offer_id":47015519191280,"sku":"9781137534286","price":35.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781137534286_p0.jpg?v=1763699313","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781137534286","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}