{"product_id":"9781292074344","title":"The Leader's Guide to Coaching \u0026 Mentoring: How to Use Soft Skills to Get Hard Results","description":"\u003cp\u003e \u003ci\u003eThe Leader’s Guide to Coaching \u0026amp; Mentoring\u003c\/i\u003e is a highly practical handbook that helps managers get the most out of their people. It includes grounded advice on the practicalities of both coaching and mentoring – such as how to structure a session – as well as core content on:\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e· The \u003cb\u003eskills\u003c\/b\u003e required for coaching and mentoring, including listening, questioning, observing body language, challenging and affirming\u003c\/p\u003e\u003cp\u003e· The established \u003cb\u003eprocesses\u003c\/b\u003e for coaching and mentoring, such as GROW, relational coaching, reverse mentoring and solution-focused coaching\u003c\/p\u003e\u003cp\u003e· The \u003cb\u003escenarios\u003c\/b\u003e in which coaching and mentoring skills are particularly appropriate, for example, coaching under-performers, coaching star performers and coaching for career development\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThere is also a handy section on the 10 pitfalls to avoid when coaching or mentoring.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWritten in the no-nonsense and engaging style of the other \u003ci\u003eLeader’s Guide\u003c\/i\u003e books, this is the best tool on the market for managers wanting to coach their people to optimum performance.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003e'In this hands-on book, Mike and Fiona highlight the real difference between conventional management and effective leadership: management is a profession, while coaching is much wider; it encourages social interaction and a focus on human relationships at work. That’s what new generations expect and respect.'\u003cu\u003e \u003c\/u\u003e \u003cu\u003e \u003c\/u\u003e \u003c\/i\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eLaurent Choain, Chief People \u0026amp; Communication Officer, Mazars Group\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003e \u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003ci\u003e'It’s not always easy for managers to recognise what real coaching is, let alone its value. This book makes a compelling case for the Manager as Coach and contains real, usable examples of how to go about it.'\u003c\/i\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003eIan Johnston, Chief Executive, Dubai Financial Services Authority\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"FT Press","offers":[{"title":"Default Title","offer_id":47037516579056,"sku":"9781292074344","price":24.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781292074344_p0.jpg?v=1763704409","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781292074344","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}