{"product_id":"9781349332397","title":"Business for the 21st Century: Towards Simplicity and Trust","description":"Using 18 new casesthis book showsthat in the past companies did not managelabour or customers as long as they did not need to. Tougher competition has forced them to recover control using more processes and reporting systems.Butthe result has been the opposite:the more theyrule, the more they lose control.","brand":"Palgrave Macmillan UK","offers":[{"title":"Default Title","offer_id":47033744261360,"sku":"9781349332397","price":110.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781349332397_p0.jpg?v=1763711035","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781349332397","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}