{"product_id":"9781349390434","title":"The Psychology of Customer Care: A Revolutionary Approach","description":"","brand":"Palgrave Macmillan UK","offers":[{"title":"Default Title","offer_id":47026082119920,"sku":"9781349390434","price":99.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781349390434_p0.jpg?v=1763710180","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781349390434","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}