{"product_id":"9781403997630","title":"Customer Loyalty: A Guide for Time Travelers","description":"\u003cp\u003eThe authors argue that the best strategic approach for a company or organization is to regard customer loyalty as a continuing response to changes in society and that this perspective is often neglected in favour of shorter term considerations. They present a new approach that builds upon social and economic research to provide practical guidelines.\u003cbr\u003e\u003c\/p\u003e","brand":"Palgrave Macmillan UK","offers":[{"title":"Default Title","offer_id":47040937099504,"sku":"9781403997630","price":72.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781403997630_p0.jpg?v=1763716378","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781403997630","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}