{"product_id":"9781409106197","title":"The Little Black Book Of Red Tape: Great British Bureaucracy","description":"\u003cp\u003e\u003cb\u003eA compendium of insane British Bureaucracy\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eEveryone has a call-centre story or some nightmare encounter at the hands of 'customer services' to relate. \u003ci\u003eThe Little Black Book of Red Tape\u003c\/i\u003e is a kind of compendium of such stories, a sort of almanac of the bullshit of the modern world, and a catalogue of individual heroic battles against the corporate state.\u003c\/p\u003e\u003cp\u003eIt features the Derby householder who is selling off minute plots of his back garden to well wishers around the world for £1 each to prevent the council putting a bypass through it; the Shropshire bus service that doesn't stop as 'stopping disrupts the timetable'; and the hospital recently fined £2.5 million for using 'spare capacity' to treat patients quickly.\u003c\/p\u003e","brand":"Orion Publishing Group, Limited","offers":[{"title":"Default Title","offer_id":47126096543984,"sku":"9781409106197","price":2.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781409106197_p0.jpg?v=1763722105","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781409106197","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}