{"product_id":"9781412927161","title":"The Professional Communications Toolkit","description":"\u003cstrong\u003eThe Professional Communications Toolkit \u003c\/strong\u003epresents a compelling vision of communication that offers little known and amazingly effective techniques for the novice speaker and stage-savvy pro alike. Author D. Joel Whalen provides practical, research-based tools that apply perfectly to all professional communication, whether it's one-on-one conversations, speaking at small staff meetings, or delivering a keynote address to a ballroom full of people.","brand":"SAGE Publications","offers":[{"title":"Default Title","offer_id":47029901230320,"sku":"9781412927161","price":72.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781412927161_p0.jpg?v=1763725844","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781412927161","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}