{"product_id":"9781412983105","title":"Ongoing Crisis Communication: Planning, Managing, and Responding","description":"\u003cp\u003eCrisis communication is the lifeblood of crisis management: When communication is ineffective, so is the crisis management effort. Emphasizing the role of communication, W. Timothy Coombs uses a three-staged approach to crisis management—pre-crisis, crisis, and postcrisis. He reviews the latest research, explains how crisis communication can prevent or reduce the threats of a crisis, and provides guidelines for how best to act and react in an emergency situation.\u003c\/p\u003e","brand":"SAGE Publications","offers":[{"title":"Default Title","offer_id":47029519745264,"sku":"9781412983105","price":76.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781412983105_p0.jpg?v=1763775599","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781412983105","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}