{"product_id":"9781422147580","title":"Workforce of One: Revolutionizing Talent Management Through Customization","description":"\u003cp\u003eCompanies have excelled by treating customers as \"markets of one\"-offering them personalized buying experiences. But in managing talent, most firms still use one-size-fits-all HR practices. With today's diverse workforces, this approach is preventing organizations from attracting, retaining, and leveraging top talent.\u003c\/p\u003e\u003cp\u003eIn Workforce of One, Susan Cantrell and David Smith show how exceptional companies are tailoring work experiences to employees' talents and interests-customizing job duties, training, recognition, and even compensation, work schedules, and performance appraisals. Their reward? Lower turnover, greater productivity, improved profit margins.\u003c\/p\u003e\u003cp\u003eThe authors present four customization strategies:\u003c\/p\u003e\u003cp\u003e-Segmenting your workforce; for example, by life stage and learning style\u003c\/p\u003e\u003cp\u003e-Offering modular choices; e.g., choices regarding rewards, learning needs, or job duties\u003c\/p\u003e\u003cp\u003e-Defining broad and simple rules, such as evaluating work by outcomes, not time invested, or hiring for potential in addition to specific skills\u003c\/p\u003e\u003cp\u003e-Fostering employee-defined personalization, whereby employees define their own people practices (e.g., using peer-to-peer technologies to learn from one another) \u003c\/p\u003e\u003cp\u003eDrawing on extensive proprietary research, the authors explain how to combine aspects of all four strategies to address your organization's unique needs.\u003c\/p\u003e\u003cp\u003eImproving workforce performance through customized work experiences is the holy grail of the HR function. This book shows you how the workforce-of-one approach positions your company to win-while transforming your HR team into a strategic powerhouse.\u003cbr\u003e\u003c\/p\u003e","brand":"Harvard Business Review Press","offers":[{"title":"Default Title","offer_id":47026964627696,"sku":"9781422147580","price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781422147580_p0.jpg?v=1763740933","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781422147580","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}