{"product_id":"9781422187340","title":"The Heart of Change: Real-Life Stories of How People Change Their Organizations","description":"For individuals in every walk of life and in every stage of change, this compact, no-nonsense book captures both the heart--and the \"how\"--of successful change. Organizations are forced to change faster and more radically than ever. How are companies faring in meeting these challenges--and what can we learn from their experiences? In this powerful follow-up book--organized around \u003cem\u003eLeading Change\u003c\/em\u003e's revolutionary eight-step change process--Kotter and co-author Dan Cohen reveal the results of their research in over 100 organizations in the midst of large-scale change. What they found may surprise you. Although most organizations believe change happens by making people think differently--Kotter and Cohen say the key lies more in making them feel differently. They introduce a new dynamic--\"see-feel-change\"--that sparks and fuels action by showing people potent reasons for change that charge their emotions. Through true stories from real people, the authors present a play-by-play of challenges encountered, mistakes made, and lessons learned through each of the eight steps of change--and offer tips and tools readers can apply within their own organizations.\u003cbr\u003e","brand":"Harvard Business Review Press","offers":[{"title":"Default Title","offer_id":47127000809712,"sku":"9781422187340","price":31.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781422187340_p0.jpg?v=1763741032","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781422187340","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}