{"product_id":"9781457182501","title":"Conversation and Community: The Social Web for Documentation","description":"\u003cp\u003eAnne Gentle's \u003ci\u003eConversation and Community\u003c\/i\u003e has become the go-to reference for social media and technical communication. Her clear-eyed survey of the social media landscape has been adopted by many universities and is widely used by technical communicators. Now, in this second edition, she has updated and expanded her book, adding chapters on building a content strategy, analyzing web techniques, and developing an open source strategy. With more interviews and case studies, this is your guide to the new world of technical communication and social media.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eInside the Book\u003c\/b\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eTowards the Future of Documentation\u003c\/li\u003e\n\u003cli\u003eDefining a Writer's Role with the Social Web\u003c\/li\u003e\n\u003cli\u003eCommunity and Documentation\u003c\/li\u003e\n\u003cli\u003eCommenting and Connecting with Users\u003c\/li\u003e\n\u003cli\u003eWikis as Documentation Systems\u003c\/li\u003e\n\u003cli\u003eFinding Your Voice\u003c\/li\u003e\n\u003cli\u003eContent Strategy for Community Documentation \u003cb\u003eNEW Chapter\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003eAnalyzing and Measuring Web Techniques \u003cb\u003eNEW Chapter\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003eOpen Source Documentation \u003cb\u003eNEW Chapter\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli\u003eConcepts and Tools of the Social Web\u003c\/li\u003e\n\u003cli\u003eGlossary, Expanded Bibliography, and Index\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"XML Press","offers":[{"title":"Default Title","offer_id":47171724411120,"sku":"9781457182501","price":23.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781457182501_p0.jpg?v=1763864097","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781457182501","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}