{"product_id":"9781467223942","title":"e-Study Guide for: Customer Service Skills for Success by Robert Lucas, ISBN 9780073397115","description":"Never Highlight a Book Again! Just the FACTS101 study guides give the student the textbook outlines, highlights, practice quizzes and optional access to the full practice tests for their textbook.","brand":"Cram101","offers":[{"title":"Default Title","offer_id":47125950103792,"sku":"9781467223942","price":13.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781467223942_p0.jpg?v=1763691020","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781467223942","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}