{"product_id":"9781475997729","title":"Teachable Points: A Guided Tour for Frontline Supervisors","description":"\u003cp\u003eThe act of sharing knowledge and skills is a valuable resource. It serves as a tool for growth and learning, and it indicates the potential of a person to become a powerful asset that adds value to the individual and the organization. In \u003ci\u003eTeachable Points\u003c\/i\u003e, author Reginald W. Sykes Sr. offers operational lessons for frontline supervisors based on the principles of learning and teaching. He provides real-world solutions to everyday issues in the workplace.\u003c\/p\u003e  \u003cp\u003eIntended for both new and seasoned managers, \u003ci\u003eTeachable Points\u003c\/i\u003e presents lessons grounded in basic management principles and based on action learning—that is, learning from your day-to-day, on-the-job work experience. It discusses the role and purpose of a frontline supervisor, effective management practices, the purpose of business, the importance of getting and keeping customers, ways to provide service, and the fundamentals of managing personnel.\u003c\/p\u003e  \u003cp\u003eGrounded in the theory of teaching what you learn, \u003ci\u003eTeachable Points\u003c\/i\u003e communicates the importance of frontline supervisors sharing their valuable knowledge with others to add incredible value to an organization.\u003c\/p\u003e","brand":"iUniverse, Incorporated","offers":[{"title":"Default Title","offer_id":47171012919536,"sku":"9781475997729","price":3.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781475997729_p0.jpg?v=1763607862","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781475997729","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}