{"product_id":"9781477226544","title":"Of Wooden Tops and Mice","description":"Ever dreamed of a newly fitted kitchen or bathroom, then bought one, only for it to turn into a nightmare?  This book tells the real story of what it’s like to work behind the scenes of a home-improvement company. The mismanagement and incompetence, the failings, and the politics, as well as the customers that the consumer programs chose to ignore, recited as a human story by a man who, for nearly thirty years, was left to sort it all out.","brand":"AuthorHouse","offers":[{"title":"Default Title","offer_id":47167165333744,"sku":"9781477226544","price":4.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781477226544_p0.jpg?v=1763612818","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781477226544","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}