{"product_id":"9781482897876","title":"Who Killed Customer Care?","description":"Entrepreneur and Customer Service Guru Redman Folgate is mysteriously found dead in his mountain retreat.  Has been journalist Rock Hardstuff is coincidentally on the scene and decides to solve the murder to redeem his career.  Rock must weave his way through a myriad of bizarre characters before he can solve the Who Dunnit with a How Dunnit and so much more.\u003cbr\u003e\u003cbr\u003eWho Killed Customer Care? uses a comedy murder mystery allegory to explain the secrets of Customer and Client Communication.","brand":"Partridge Publishing Singapore","offers":[{"title":"Default Title","offer_id":47157056143600,"sku":"9781482897876","price":3.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781482897876_p0.jpg?v=1763626567","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781482897876","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}