{"product_id":"9781483510200","title":"Selling by Not Selling: From $24 to a Turnover of $400 Million","description":"This is the story of Jim’s Group, as told by its founder. An account of how a $24 business investment turned into one of the world’s largest franchise chains, with over 3250 Franchisees in four countries and a turnover of $400 million. This is franchising as you’ve never seen it, with unique systems to protect and empower franchisees, and a passion for customer service that has reduced customer complaints to a fraction of their former level.  It is also an unusually frank and honest account, showing the human weaknesses and mistakes as well as the successes.","brand":"BookBaby","offers":[{"title":"Default Title","offer_id":47126460924144,"sku":"9781483510200","price":7.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781483510200_p0.jpg?v=1763628697","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781483510200","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}