{"product_id":"9781484208267","title":"Planning and Designing Effective Metrics","description":"\u003cp\u003eMetrics are a hot topic. Executive leadership, boards of directors, management, and customers are all asking for data-based decisions. As a result, many managers, professionals, and change agents are asked to develop metrics, but have no clear idea of how to produce meaningful ones. Wouldn’t it be great to have a fast, simple explanation of how to plan for and then design measurements to improve your organization?\u003c\/p\u003e\u003cp\u003e\u003cem\u003ePlanning and Designing Effective Metri\u003c\/em\u003e\u003cem\u003ecs\u003c\/em\u003e—an abridged version of author and metrics expert Martin Klubeck's \u003cem\u003eMetrics:\u003c\/em\u003e \u003cem\u003eHow to Improve Key Business Results\u003c\/em\u003e—provides that explanation and the tools you'll need to make your organization more effective. Not only does this brief book explain the \"why\" of metrics, but it walks you through a step-by-step process to create a clear picture of organizational health and how well you satisfy customer needs.\u003c\/p\u003e\u003cp\u003eThis book:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eProvides a guide for planning and designing useful metrics based on your unique organizational needs\u003c\/li\u003e\n\u003cli\u003eOffers the theory behind metrics to help you get exponentially better practical results\u003c\/li\u003e\n\u003cli\u003eShows how to select and use the proper tools for creating, implementing, and using metrics\u003c\/li\u003e\n\u003cli\u003eProvides examples of how to identify, collect, analyze, and report metrics that will be immediately useful for improving all aspects of the enterprise\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cem\u003ePlanning and Designing Effective Metri\u003c\/em\u003e\u003cem\u003ecs\u003c\/em\u003e\u003cem\u003e \u003c\/em\u003ewill help you to measure the right things, the right way—the first time. No wasted effort, no chasing data. You will learn how to create valuable measures of organizational success, like repeat customers, customer loyalty, and word-of-mouth advertising. That will help you not only to improve organizational results—you'll also multiply your career opportunities.\u003c\/p\u003eWhat you’ll learn\u003cul\u003e\n\u003cli\u003eUnderstand the difference between data, measures, information, and metrics\u003c\/li\u003e\n\u003cli\u003eIdentify root performance questions to ensure you build the right metrics\u003c\/li\u003e\n\u003cli\u003eDevelop meaningful and accurate metrics \u003c\/li\u003e\n\u003cli\u003eFormulate practical answers to data-based questions\u003c\/li\u003e\n\u003cli\u003eLearn one of the most powerful methods yet invented for improving organizational results\u003c\/li\u003e\n\u003c\/ul\u003eWho this book is for      \u003cp\u003e     \u003cem\u003ePlanning and Designing Effective Metri\u003c\/em\u003e\u003cem\u003ecs \u003c\/em\u003ewas written for managers in the for-profit and nonprofit worlds who need to improve key results: department heads, middle managers, analysts, IT professionals, and change agents.       \u003c\/p\u003e     Table of Contents\u003col\u003e\n\u003cli\u003eIntroduction: Who, What, Where, When, Why, and How You Use Metrics\u003c\/li\u003e\n\u003cli\u003eEstablishing a Common Language \u003c\/li\u003e\n\u003cli\u003eWhere to Begin: Planning a Good Metric\u003c\/li\u003e\n\u003cli\u003eUsing Metrics as Indicators\u003c\/li\u003e\n\u003cli\u003eTriangulation: Essential to Creating Effective Metrics\u003c\/li\u003e\n\u003cli\u003eEstablishing Standards and Benchmarks\u003c\/li\u003e\n\u003cli\u003eAppendix: Metrics Tools to Use and Useful Resources\u003c\/li\u003e\n\u003c\/ol\u003e","brand":"Apress","offers":[{"title":"Default Title","offer_id":47130229833968,"sku":"9781484208267","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781484208267_p0.jpg?v=1763632285","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781484208267","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}