{"product_id":"9781488521232","title":"CI 26 Success Secrets - 26 Most Asked Questions On CI - What You Need To Know","description":"There has never been a CI Guide like this. CI 26 Success Secrets is not about the ins and outs of CI . Instead, it answers the top 26 questions that we are asked and those we come across in our forums, consultancy and education programs. \u003cp\u003e\u003c\/p\u003e\u003cp\u003eIt tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need--fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with CI . \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eA quick look inside of the subjects covered: Endeavour Software Project Management , Integration of Knowledge Management practices, Specialist Training, Configuration Management Activities , Incident detection , Component Failure Impact Analysis (CFIA) , Service Transition Scenario, Key Performance Indicators (KPIs) for Technical Management, Help Desk Glossary, Help Desk Glossary, Service Asset and Configuration Management Goal and objectives, Incident recovery , Configuration Management Activities, Configuration Management, Terminology , Goal and Objectives , ITIL v3 Foundation Glossary, Requirements , Integration of Knowledge Management practices , Populating the CMDB, How does Configuration Management help with Information Security Management? - Certified Information Systems Auditor, Configuration Items , Configuration Management , Incident repair , Common Terminology , How Security management and Configuration Management work together - Certified Information Security Manager, and much more...\u003c\/p\u003e","brand":"Emereo Publishing","offers":[{"title":"Default Title","offer_id":47142298058992,"sku":"9781488521232","price":24.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781488521232_p0.jpg?v=1763637376","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781488521232","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}