{"product_id":"9781488533679","title":"Customer Experience 29 Success Secrets - 29 Most Asked Questions On Customer Experience - What You Need To Know","description":"There has never been a Customer Experience Guide like this. \u003cp\u003e\u003c\/p\u003e\u003cp\u003eIt contains 29 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Customer Experience. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eA quick look inside of some of the subjects covered: Virtual queue - Comparison of queuing options, Social software - Commercial social networks, Jeffrey Rayport - Career, ISO 9000 - Effectiveness, Ericsson - Business Unit Support Solutions, Netflix - Profiles, Consumer-generated advertising, Customer engagement - Definition, Get a Mac - Web-exclusive campaign, Bharti Airtel Network Experience Centre, Customer experience transformation, Strategic management - Competitive advantage, Quality (business) - Customers, Virtual queue - FIFO|First In, First Out Queuing vs. Scheduled Queuing, Interactive Voice Response - Typical uses, Virtual queue - Impact, Mobile banking - Future functionalities in mobile banking, Amdocs, Medallia, Open Text Corporation - Products, DataWind - Content, applications and advertising based Partnerships, Employee experience management, Integrated marketing communications - Model \u0026amp; Stages, Mobile commerce - History, Carrier IQ - Distribution, Digital signage - Market and applications, Word of mouth - Word-of-mouth marketing, Pinterest Business pages, and much more...\u003c\/p\u003e","brand":"Emereo Publishing","offers":[{"title":"Default Title","offer_id":47169813545200,"sku":"9781488533679","price":24.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781488533679_p0.jpg?v=1763637466","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781488533679","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}