{"product_id":"9781488534546","title":"Customer Service 198 Success Secrets - 198 Most Asked Questions On Customer Service - What You Need To Know","description":"There has never been a Customer Service Guide like this. \u003cp\u003e\u003c\/p\u003e\u003cp\u003eIt contains 198 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Customer Service. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eA quick look inside of some of the subjects covered: CoverGirl, Taxicab - Opposition to deregulation, Anonymous blogging - Types, CD Baby - History, Call Control eXtensible Markup Language Implementations, Product naming convention, Ethics of artificial intelligence - The threat to human dignity, Wayfair - Locations, Fastenal - History, Amazon.com Closed fulfillment, warehousing and customer service locations, VoiceXML, Carrier IQ - Updates, Employee engagement - Generating engagement, DOCSIS - Equipment, Enterprise content management - History, Home Shopping Network - Call center, Customer experience transformation, The International Customer Service Institute, HTC Hero - Android 2.1 update release and carrier issues, GSM services - Supplementary Services, Drinking water - United States, Automatic Call Distribution, Passive optical network - Network elements, Third-party logistics - Non-asset based logistics providers, Tellme Networks - Customers, MSN TV, Telecommunications in Pakistan - Regulatory environment, Customer engagement - Customer engagement as consumer behaviour, Avatar (computing) - Artificial intelligence, Reliability engineering - Reliability and availability program plan, Business marketing - Growth of B2B Marketing, Disabilities - Other models, Business marketing - The impact of the Internet, Connected Health - Goals, Dell, Inc. - Dell 2.0 and downsizing, and much more...\u003c\/p\u003e","brand":"Emereo Publishing","offers":[{"title":"Default Title","offer_id":47172358340848,"sku":"9781488534546","price":26.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781488534546_p0.jpg?v=1763637655","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781488534546","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}