{"product_id":"9781488804397","title":"Call Centre 206 Success Secrets - 206 Most Asked Questions On Call Centre - What You Need To Know","description":"A really wonderful Call Centre book! There has never been a Call Centre Guide like this. \u003cp\u003e\u003c\/p\u003e\u003cp\u003eIt contains 206 answers, much more than you can imagine; comprehensive answers and extensive details and references, with insights that have never before been offered in print. Get the information you need--fast! This all-embracing guide offers a thorough view of key knowledge and detailed insight. This Guide introduces what you want to know about Call Centre. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eA quick look inside of some of the subjects covered: Optus - Outsourcing, Charter Communications - Call centers, Monaco Telecom - Key dates, Call centre - Criticism and performance, Go card - Fare Calculation, Business intelligence User aspect, Advanced Business Solutions - History, Robin Farquharson - Later life and work, 112 (emergency telephone number) - Adoption, 000 Emergency - David Iredale, Central Communications Command - Press reaction to CCC and the C3i programme, Dev Patel - Acting career, Better Choice Parking - History of BCP, List of impostors - Military impostors, Central Communications Command - Duty Officers, Vodafone Airtouch PLC - Europe, Contact centre, Havas - Snyder Communications Inc., Checking account - Telephone banking, Automated online assistant, Skills based routing, Toll-free number - Netherlands, The Vanguard Method, Telephone network, Leeds - Economy, Impostor - Military impostors, Meteorological Office - Customer Service, List of call centre companies, Fido Solutions, Call centres, Chennai - Urban structure, Message queuing service - Usage Examples, Chief Customer Officer, Callcenter - Dynamics, Economy of Leeds, Offshoring - History, Headphones - Telephone headsets, Cape Breton Island - Economy, Dell Inc - Rollins as CEO and disappointments, Call transfer, Rogers Communications - Call Centres and Satellite Offices, and much more...\u003c\/p\u003e","brand":"Emereo Publishing","offers":[{"title":"Default Title","offer_id":47131643642096,"sku":"9781488804397","price":25.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781488804397_p0.jpg?v=1763639221","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781488804397","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}