{"product_id":"9781488847660","title":"IT Service Desk - Simple Steps to Win, Insights and Opportunities for Maxing Out Success","description":"\u003cp\u003eThe one-stop-source powering IT Service Desk success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead.\u003c\/p\u003e\u003cp\u003eBased on extensive research, this lays out the thinking of the most successful IT Service Desk knowledge experts, those who are adept at continually innovating and seeing opportunities.\u003c\/p\u003e\u003cp\u003eThis is the first place to go for IT Service Desk innovation - INCLUDED are numerous real-world IT Service Desk blueprints, presentations and templates ready for you to access and use.\u003c\/p\u003e\u003cp\u003eAlso, if you are looking for answers to one or more of these questions then THIS is the title for you:\u003c\/p\u003e\u003cp\u003eWhat is the best global IT service desk\/help desk strategy? How do I engage in proactive service assurance aka PSA in an IT service desk management? What should i do to become a Network Engineer? ...and much more…\u003c\/p\u003e","brand":"Emereo Publishing","offers":[{"title":"Default Title","offer_id":47164257173744,"sku":"9781488847660","price":13.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781488847660_p0.jpg?v=1763640690","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781488847660","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}