{"product_id":"9781489151421","title":"Incident Management - Simple Steps to Win, Insights and Opportunities for Maxing Out Success","description":"The one-stop-source powering Incident Management success, jam-packed with ready to use insights for results, loaded with all the data you need to decide how to gain and move ahead.\u003cp\u003e\u003c\/p\u003e\u003cp\u003eBased on extensive research, this lays out the thinking of the most successful Incident Management knowledge experts, those who are adept at continually innovating and seeing opportunities.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis is the first place to go for Incident Management innovation - INCLUDED are numerous real-world Incident Management blueprints, presentations and templates ready for you to access and use.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eAlso, if you are looking for answers to one or more of these questions then THIS is the title for you:\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e Information Technology Infrastructure Library (ITIL): In which cases can CMDB be useful in incident management ? What is the difference between incident management and business continutiy? How does everyone handle incident management in your shop?...and much more…\u003c\/p\u003e","brand":"Emereo Publishing","offers":[{"title":"Default Title","offer_id":47142281576688,"sku":"9781489151421","price":32.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781489151421_p0.jpg?v=1763640304","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781489151421","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}