{"product_id":"9781489185983","title":"The Zendesk Handbook - Everything You Need To Know About Zendesk","description":"\u003cp\u003eWesley Terrell offers essential advice on must-have Zendesk practical wisdom for managing the toughest problems any business or IT school doesn't cover.\u003c\/p\u003e\u003cp\u003eWhile many people talk about how great it is to start a Zendesk initiative, very few are honest about how difficult it is to run it. Wesley Terrell analyzes the problems that confront leaders every day, sharing the insights gained developing, managing, selling, buying, investing in, and supervising Zendesk initiatives. Amplifying business lessons with real life examples, telling it straight about everything from idea, to start, competitors and cultivating to sustaining a management mentality.\u003c\/p\u003e\u003cp\u003eFilled with trademark best practices and straight talk, \u003cem\u003e'The Zendesk Handbook'\u003c\/em\u003e is invaluable for veteran (IT) entrepreneurs as well as those aspiring to their own new projects and ventures, drawing from best practice experiences.\u003c\/p\u003e PLUS, INCLUDED with your purchase, are real-life document resources; this kit is available for instant download, giving you the tools to navigate and deliver on any Zendesk goal.","brand":"Emereo Publishing","offers":[{"title":"Default Title","offer_id":47107716874480,"sku":"9781489185983","price":15.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781489185983_p0.jpg?v=1763641575","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781489185983","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}