{"product_id":"9781489187819","title":"The Service Design Handbook - Everything You Need To Know About Service Design","description":"In 'The Service Design Handbook', author Phyllis Murray reveals the source of self-limiting Service Design related beliefs that rob us of growth and create needless setbacks. Based on twenty-five years of data and experience, 'The Service Design Handbook' offers a powerful code of conduct that can rapidly transform our lives to a new experience of freedom, true growth, and experiences. PLUS, INCLUDED with your purchase, are real-life document resources; this kit is available for instant download, giving you the tools to navigate and deliver on any Service Design goal.","brand":"Emereo Publishing","offers":[{"title":"Default Title","offer_id":47157342961904,"sku":"9781489187819","price":15.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781489187819_p0.jpg?v=1763641492","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781489187819","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}