{"product_id":"9781489192127","title":"ITSM Complete Self-Assessment Guide","description":"\u003cp\u003eHow can we improve ITSM?  Which individuals, teams or departments will be involved in ITSM?  Has the ITSM work been fairly and\/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?  What new services of functionality will be implemented next with ITSM ?  Do we aggressively reward and promote the people who have the biggest impact on creating excellent ITSM services\/products?   \u003c\/p\u003e\u003cp\u003e This astounding ITSM self-assessment will make you the accepted ITSM domain standout by revealing just what you need to know to be fluent and ready for any ITSM challenge. \u003c\/p\u003e\u003cp\u003e How do I reduce the effort in the ITSM work to be done to get problems solved? How can I ensure that plans of action include every ITSM task and that every ITSM outcome is in place? How will I save time investigating strategic and tactical options and ensuring ITSM opportunity costs are low? How can I deliver tailored ITSM advise instantly with structured going-forward plans? \u003c\/p\u003e\u003cp\u003e There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all ITSM essentials are covered, from every angle: the ITSM self-assessment shows succinctly and clearly that what needs to be clarified to organize the business\/project activities and processes so that ITSM outcomes are achieved. \u003c\/p\u003e\u003cp\u003e Contains extensive criteria grounded in past and current successful projects and activities by experienced ITSM practitioners. Their mastery, combined with the uncommon elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in ITSM are maximized with professional results. \u003c\/p\u003e\u003cp\u003e Your purchase includes access details to the ITSM self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.\u003c\/p\u003e","brand":"Emereo Publishing","offers":[{"title":"Default Title","offer_id":47126071279856,"sku":"9781489192127","price":40.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781489192127_p0.jpg?v=1763642341","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781489192127","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}