{"product_id":"9781489192455","title":"Service Transition Complete Self-Assessment Guide","description":"Is the impact that Service Transition has shown? How would one define Service Transition leadership? Service Transition has been introduced How can we improve Service Transition? Do the Service Transition decisions we make today help people and the planet tomorrow? \u003cp\u003eDefining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department.\u003c\/p\u003e\u003cp\u003eUnless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'\u003c\/p\u003e\u003cp\u003eFor more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.\u003c\/p\u003e\u003cp\u003eThis book is for managers, advisors, consultants, specialists, professionals and anyone interested in Service Transition assessment.\u003c\/p\u003e\u003cp\u003eAll the tools you need to an in-depth Service Transition Self-Assessment. Featuring 813 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Transition improvements can be made.\u003c\/p\u003e\u003cp\u003eIn using the questions you will be better able to: \u003c\/p\u003e\u003cp\u003e- diagnose Service Transition projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices \u003c\/p\u003e\u003cp\u003e- implement evidence-based best practice strategies aligned with overall goals \u003c\/p\u003e\u003cp\u003e- integrate recent advances in Service Transition and process design strategies into practice according to best practice guidelines\u003c\/p\u003e\u003cp\u003eUsing a Self-Assessment tool known as the Service Transition Scorecard, you will develop a clear picture of which Service Transition areas need attention.\u003c\/p\u003e\u003cp\u003eIncluded with your purchase of the book is the Service Transition Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book.\u003c\/p\u003e\u003cp\u003eYou are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.\u003c\/p\u003e","brand":"Emereo Publishing","offers":[{"title":"Default Title","offer_id":47126137372912,"sku":"9781489192455","price":40.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781489192455_p0.jpg?v=1763641827","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781489192455","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}