{"product_id":"9781499049718","title":"THE MANAGER'S HANDBOOK","description":"THE MANAGER’S HANDBOOK  Proven solution to the people problems you face on the job in an easy Question and Answer format. You’ll see exactly how to: • Respond effectively to any type of employee complaint. • Attract the best possible workers to your team and keep them motivated. • Develop a positive, two-way rapport with your boss and other supervisors. • Communicate clearly and persuasively whether you are speaking to someone or writing  a report or memo. • Turn the table on office politics. • Dish out discipline when necessary without “turning off” employees. • Focusing squarely on the people handling skills that can make or break any supervisor, this Handbook provides you with quick help for tough day-to-day problems.","brand":"Xlibris US","offers":[{"title":"Default Title","offer_id":47172252762352,"sku":"9781499049718","price":3.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781499049718_p0.jpg?v=1763706557","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781499049718","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}