{"product_id":"9781508651154","title":"Customer Experience 365: Daily Advice For Better Customer Service","description":"Customer Experience 365 provides daily advice, guidance and insight to anyone who deals with customers (internal or external) on a regular basis.\u003cp\u003eFilled with insight and humor, Customer Experience 365 reminds us of the key enablers of great service: empathy, listening, genuine care and most of all quick action.\u003c\/p\u003e","brand":"CreateSpace Publishing","offers":[{"title":"Default Title","offer_id":47045811208432,"sku":"9781508651154","price":14.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781508651154_p0.jpg?v=1763720855","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781508651154","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}