{"product_id":"9781532032790","title":"Telecom Management for Large Organizations: A Practical Guide","description":"\u003cp\u003eIf you manage large telecommunications infrastructures, you know there are lots of moving parts to keep track of—and that failing to do so can lead to big problems.\u003c\/p\u003e  \u003cp\u003eIn \u003ci\u003eTelecom Management for Large Organizations,\u003c\/i\u003e you’ll learn about five key areas: the telecom manager, macro issues, telecom consulting, bills and billing processing, and the future.\u003c\/p\u003e  \u003cp\u003e\u003ci\u003eLuiz Augusto de Carvalho,\u003c\/i\u003e who has more than twenty-five years of experience as a telecommunication engineer and business administrator, explains how telecom managers typically work as well as how to:\u003c\/p\u003e  \u003cbr\u003e• do work efficiently and allocate resources; \u003cbr\u003e• make quick assessments about telecom needs; \u003cbr\u003e• determine when to seek help from external consultants; and \u003cbr\u003e• resolve and navigate problems in the billing process.  \u003cp\u003eThe author also explores the relative importance of auditing bills, why billing errors often go unresolved, and how to improve expense management.\u003c\/p\u003e  \u003cp\u003eReduce costs, enhance customer service, and prevent small problems from becoming big ones with the guidance in this practical telecom management guide.\u003c\/p\u003e","brand":"iUniverse, Incorporated","offers":[{"title":"Default Title","offer_id":47147225546992,"sku":"9781532032790","price":3.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781532032790_p0.jpg?v=1763743077","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781532032790","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}