{"product_id":"9781541762145","title":"The Challenge Culture: Why the Most Successful Organizations Run on Pushback","description":"\u003cp\u003e\u003cb\u003eThe CEO of Dunkin' Brands (Dunkin' Donuts, Baskin-Robbins) shows how positive pushback—aka \"questioning everything without trashing anyone\"—provides a unique results-oriented way to lead an organization to prosperity.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eWe live in a world where the move from success to failure can happen in a flash. Customers, competition, changing societal mores, and technology can bring on existential crisis. But as Dunkin' Brands Chairman and CEO Nigel Travis shows in \u003ci\u003eThe Challenge Culture\u003c\/i\u003e, businesses can cope with change and go on to thrive by instituting a culture that supports positive pushback: questioning everything without trashing anything or anyone.\u003c\/p\u003e\u003cp\u003eThe ability to get colleagues to break out of conformity—even when it means upending a culture of fear and authoritarianism—is a rare skill, one Nigel (everyone calls him Nigel) has been developing for decades. In a distinct, authentic, and authoritative voice, Nigel draws from a wide range of personal experiences—including the way Blockbuster dawdled in the face of the Netflix challenge, his early days at Dunkin' Donuts, and his recent foray into owning a UK soccer team—to show how a challenge culture is necessary to provide a human-oriented, results-driven blueprint for building a prosperous future.\u003c\/p\u003e\u003cp\u003eTo keep up with the times and grow, people need to be allowed to speak up and question the status quo, talk in a civil way about difficult issues, debate across disciplines, disagree about strategies and tactics in order to successfully move forward together.\u003c\/p\u003e","brand":"PublicAffairs","offers":[{"title":"Default Title","offer_id":47030517137648,"sku":"9781541762145","price":28.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781541762145_p0.jpg?v=1763748047","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781541762145","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}