{"product_id":"9781555706043","title":"Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards: A How-To-Do-It Manual with CD-ROM","description":"\u003cp\u003eEvaluation tools are an essential part of improving service and proving the library's value. This easy-to-understand how-to outlines the use of five of the most important and popular methods of evaluation: \u003cbr\u003e• Needs assessments \u003cbr\u003e• Performance improvements \u003cbr\u003e• Benchmarking \u003cbr\u003e• Library standards \u003cbr\u003e• Outcome measures Each chapter includes step-by-step guidance for defining goals, staffing the project, developing a timeline, collecting data, analyzing findings, and sharing results. The five different methods are illustrated with real-world examples, showing what libraries evaluated and how findings helped change their organization. Invaluable managerial tools including checklists, forms, worksheets, and more — all reproducible from the CD-ROM — help you implement the methods easily and affectively. Managers in all types of libraries will find this an informative and practical resource for improving their organization.\u003c\/p\u003e","brand":"Neal-Schuman Publishers, Incorporated","offers":[{"title":"Default Title","offer_id":47054112325872,"sku":"9781555706043","price":90.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781555706043_p0.jpg?v=1763753138","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781555706043","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}