{"product_id":"9781555706807","title":"Reference Renaissance: Current and Future Trends","description":"\u003cp\u003eThis collection shares experts' best practices, forward-looking models, and advice on new developments in virtual reference. Chapter authors discuss the building of consortia, motivational and coaching techniques for staff, instant messaging options, creation of subject-specific taxonomies, interpersonal communications improvement, methods of assessment, and more. A special section of the book introduces the all-new core competencies and standards of the Digital Reference Education Initiative-an IMLS-funded project to compile training tools from digital reference educators and practitioners. Each chapter is based on a cutting-edge conference presentation and features both practical guidance and the latest thinking about virtual reference work in libraries.\u003c\/p\u003e\u003cp\u003eWant to save on multiple copies of this or other Neal-Schuman books for individual staff members, workshops, or staff development projects?\u003c\/p\u003e\u003cp\u003eNeal-Schuman Publishers supports library and information studies continuing education by offering volume discounts on our books to libraries, schools, educational organizations, and businesses.\u003c\/p\u003e","brand":"ALA Editions","offers":[{"title":"Default Title","offer_id":47063882858736,"sku":"9781555706807","price":80.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781555706807_p0.jpg?v=1763756906","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781555706807","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}