{"product_id":"9781560521792","title":"Handling the Difficult Employee; Solving Performance Problems","description":"\u003cp\u003eSooner or later every supervisor must deal with a difficult employee. This book helps managers understand why performance problems occur, and how to resolve them. It includes a six-step intervention model, and a thorough discussion of discipline and termination procedures.\u003cbr\u003e  \u003c\/p\u003e","brand":"Crisp Publications, Inc.","offers":[{"title":"Default Title","offer_id":47059683082480,"sku":"9781560521792","price":13.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781560521792_p0.jpg?v=1763757404","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781560521792","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}