{"product_id":"9781562863562","title":"Mastering the Art of Feedback","description":"\u003cp\u003eGiving feedback, especially negative feedback, is one of the most difficult duties of a manager or supervisor. This Infoline describes the process of giving and receiving feedback and shows you how to improve your feedback skills. The issue offers a feedback effectiveness self-assessment, a feedback readiness assessment, and an 8-step process for developing and enhancing your feedback delivery skills.\u003c\/p\u003e","brand":"American Society for Training \u0026 Development","offers":[{"title":"Default Title","offer_id":47054774960368,"sku":"9781562863562","price":24.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781562863562_p0.jpg?v=1763758276","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781562863562","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}