{"product_id":"9781562864910","title":"Smart E-mail","description":"\u003cp\u003eDrowning email agony? Don't know how to manage your inbox or write, clear, effective, and actionable messages? Here's your quick-guide to managing email load and writing effective email communications. Learn how to organize workflow to improve email overload as well as how to use language to align the SMART model of specific, measurable, achievable, results oriented and time related goal to effective email use.\u003c\/p\u003e","brand":"American Society for Training \u0026 Development","offers":[{"title":"Default Title","offer_id":47055843688688,"sku":"9781562864910","price":24.95,"currency_code":"USD","in_stock":false}],"url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781562864910","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}