{"product_id":"9781568295336","title":"Patient Access: Tools and Strategies for the Medical Practice","description":"\u003cp\u003e\u003c\/p\u003e\u003cp\u003ePatient access is one of the pillars of the Triple Aim and a critical aspect of improving the healthcare system over all. If you are not thinking about how to optimize your access, you should be. Medical practices must think about their operations when attempting to solve the patient access challenge.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis book addresses the critical components of patient access: provider supply, patient demand, scheduling optimization, telephone management, virtual communication, and telehealth. It provides strategies, tools and resources to help you systematically manage patient access. Practices must design coordinated processes to make progress in matching resources to need and improve patient access to providers and services.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe book will provide the strategies and tools to: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e \u003cli\u003eBalance provider supply and patient demand\u003c\/li\u003e \u003cli\u003eCultivate a patient access culture\u003c\/li\u003e \u003cli\u003eAdd capacity to the medical practice to help meet patient demand for services\u003c\/li\u003e \u003cli\u003eDevelop strategies to optimize the provider’s time while streamlining the patient flow process\u003c\/li\u003e \u003cli\u003eCreate best practices in telephone management\u003c\/li\u003e \u003cli\u003eProvide a detailed guide to develop and manage a call center\u003c\/li\u003e \u003cli\u003eCreate a virtual front office for the practice\u003c\/li\u003e \u003cli\u003eDevelop protocols for virtual communication and e-visits\u003c\/li\u003e \u003cli\u003eBenchmark key performance indicators (KPIs) to recommended targets for patient access.\u003c\/li\u003e\n\u003cbr\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eUtilize these strategies, tools and resources to take control of patient access.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Medical Group Management Association","offers":[{"title":"Default Title","offer_id":47030733635824,"sku":"9781568295336","price":82.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781568295336_p0.jpg?v=1763789677","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781568295336","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}