{"product_id":"9781582121727","title":"Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3e: Building Relationships, Improving Patient Care","description":"Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3rd edition, includes new material that will help student pharmacists and practicing pharmacists develop the communication skills they need for providing high-quality care. Key Features:  • A new chapter tells how to communicate about sensitive topics that patients may find difficult to discuss because of embarrassment, cultural beliefs, or fear of social stigma. • Another new chapter describes the way limited literacy or limited health literacy can affect patient outcomes and how pharmacists can identify and help overcome such limitations in their patients. • The expanded chapter on managing change emphasizes the use of motivational interviewing. • Dozens of examples share good and bad pharmacist–patient and pharmacist–physician dialogues. • Guidelines tell how to contact a physician and then build rapport and discuss drug-related problems with him or her. • Questions for reflection appear at the end of each chapter.","brand":"APhA Publications","offers":[{"title":"Default Title","offer_id":47133128065264,"sku":"9781582121727","price":44.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781582121727_p0.jpg?v=1763803084","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781582121727","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}