{"product_id":"9781599404059","title":"Civil Leadership: The Final Step to Achieving Safety, Quality, Innovation, and Profitability in Health Care","description":"\u003cp\u003eThe simple act of being civil in every interaction-and modeling and promoting the same for others-leads to improvements at all levels of an organization. In this new book, Dr. Woods explains how the principles of civility closely match those of leadership, such as respect and responsibility. He uses a common-sense, business-savvy approach that features practical advice:\u003c\/p\u003e\u003cp\u003eCivil leadership's connection with sound business principles advocated by Drucker, Bennis, and others, and how to use it as a health care business strategy\u003c\/p\u003e\u003cp\u003eThe injuries of disruptive and uncivil behavior-too long tolerated in medicine-and ways to address them\u003c\/p\u003e\u003cp\u003eThe Seven Common Leadership Missteps® of Physicians, including lack of openness and an inability to be a team player, and methods to effectively change these behaviors\u003c\/p\u003e\u003cp\u003eStandards for civility-driven behavior and professionalism, how to overcome objections to them, and to create and sustain a culture that supports them\u003c\/p\u003e\u003cp\u003eInnovations, providing clear, concise directives for change that health care leaders can use starting today\u003c\/p\u003e\u003cp\u003eThis instructive and inspiring book includes a Foreword by Marshall Goldsmith, Ph.D., leadership expert and author of New York Times best sellers MOJO: How to Get It, How to Keep It, and How to Get It Back When You Lose It! and What Got You Here Won't Get You There.\u003c\/p\u003e","brand":"Joint Commission Resources","offers":[{"title":"Default Title","offer_id":48050826838256,"sku":"9781599404059","price":39.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781599404059","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}