{"product_id":"9781604916768","title":"Crisis Leadership: Using Military Lessons, Organizational Experiences, and the Power of Influence to Lessen the Impact of Chaos on the People You Lead","description":"Nothing tests a leader like a crisis. The highly charged, dramatic events surrounding a crisis profoundly affect the people in an organization and can even threaten the organization's survival. But there are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things--communication, clarity of vision and values, and caring relationships. Leaders who develop, pay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people.","brand":"Center for Creative Leadership","offers":[{"title":"Default Title","offer_id":47182355366128,"sku":"9781604916768","price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781604916768_p0.jpg?v=1763829809","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781604916768","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}