{"product_id":"9781614383789","title":"The Organizational Ombudsman: Origins, Roles, and Operations--A Legal Guide","description":"This book provides a detailed rationale for the creation of ombudsman offices; suggestions for structuring and documenting an ombudsman program and how to address issues that arise in litigation; a comprehensive presentation of various legal issues associated with organizational ombudsman programs;and numerous examples of how ombudsmen function in their organizations to illustrate how they are effective in addressing issues that people would not otherwise raise.","brand":"American Bar Association","offers":[{"title":"Default Title","offer_id":47177952493808,"sku":"9781614383789","price":69.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781614383789_p0.jpg?v=1763847213","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781614383789","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}