{"product_id":"9781619618848","title":"Brick-and-Mortar Isn't Dead: How to Run a Successful Customer-Centric Business from Launch to Expansion","description":"Online shopping has changed the nature of retail, but brick-and-mortar stores can still thrive. If you're starting your own business or looking to grow your local enterprise, you just need the right steps, tactics, and tools to create a customer-centric company that will outshine the digital competition.\u003cp\u003eOver the past fifteen years, pawn store chain owner Jason Wilson built his operation from a one-man shop to a multistore organization. In Brick-and-Mortar Isn't Dead, he shares the secrets to his success, walking future and experienced small business owners through the stages of any company: start-up, growth, and expansion. From building trust and standing out, to hiring and leading a team, to embracing your evolving role, Jason addresses the opportunities and challenges founders will face.\u003c\/p\u003e\u003cp\u003eThe future of physical stores is now-and this book is your essential guide to brick-and-mortar triumph.\u003c\/p\u003e","brand":"Lioncrest Publishing","offers":[{"title":"Default Title","offer_id":47031811899632,"sku":"9781619618848","price":15.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0737\/7593\/9824\/files\/9781619618848_p0.jpg?v=1763856918","url":"https:\/\/shop-qa.barnesandnoble.com\/products\/9781619618848","provider":"Barnes \u0026 Noble (DEV)","version":"1.0","type":"link"}